Kham Medicus Care LTD (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website at khamismedicuscare.co.ke.

1. Data We Collect

When you use our website, we may collect:

Your name, phone number, and message when you submit our appointment enquiry form.
Preferred service and preferred date if provided.
Technical data such as IP address, browser type, and pages visited (via Google Analytics, if enabled).

2. How We Use Your Data

To respond to your appointment enquiry and confirm bookings.
To contact you regarding your healthcare needs.
To improve our website and services using aggregated, anonymised analytics data.
We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Form Submissions

When you submit the appointment enquiry form, your data is transmitted securely to our email via Resend (resend.com). Data is not stored in any database on our end. You may contact us at any time to request deletion of your enquiry.

4. Google Analytics & Cookies

We may use Google Analytics to understand how visitors use our website. Google Analytics uses cookies — small text files stored on your device — to collect anonymous usage data. No personally identifiable information is included in this data.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Your Rights (Kenya Data Protection Act 2019)

Under the Kenya Data Protection Act 2019, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data.
Object to or restrict processing of your personal data.
Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) of Kenya.

6. Contact for Data Queries

For any privacy or data-related queries, contact us at:

Email: khamedicus@gmail.com
Phone: 0114 461 958
Address: Komarock Plaza, Spine Road, Nairobi North, Kenya

This policy was last reviewed in June 2026. We reserve the right to update this policy at any time. Please check back periodically.

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